Focus on Nurturing: Writing the perfect thank you

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Thanking clients for their business is an art. You don’t want your handwritten thank you card to come off sounding like a form letter and you certainly don’t want it to sound like you’re sucking up. How do you strike the right balance? How do you make a thank you letter sound sincere and genuine … Continued

11 Clever Businesses (& an Uber Driver) That Say ‘Thanks’ with a Handwritten Note

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Last month I purchased ink for my girlfriend’s Samsung laser printer from a website I found with a Google search (great printer by the way). The order process was smooth and it was delivered in 2 days. Pretty good right? Yup. And I’ll never order from them again. Why not you ask? Well when the cartridge … Continued